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Remote Patient Monitoring (RPM) has emerged as one of the most effective tools for achieving this shift.

Statistical Process Control is starting to take hold in parts of the urgent and emergency care system, however, this progress remains uneven.

Community providers are adopting neighbourhood-based care while facing rising demand from earlier discharges, complex needs, and GP pressures.

Canterbury used system-wide operational intelligence to understand demand, variation and patient flow across the whole pathway. The work helped support care closer to home, faster evidence-led decisions and reduced pressure on hospital services.